Accounts & Security

In some instances, email can take some time to reach us depending on the carrier. If after twenty minutes the e-mail isn’t in your inbox,… Read More »Email Address Verification

If you lose access to your email box and are unable to login to your exchange account, you can follow these steps to reset it:… Read More »How to change your email address for your exchange account.

Your B2BX.exchange account information can be found here: https://my.b2bx.exchange/profile.  To update your account information, navigate as per the instructions. Click ‘Profile’ Then choose ‘Settings‘ in… Read More »How to update your profile settings

You can restore your Google 2FA in the following ways: Backup options Login using a trusted computer Contact Google support Contact B2BX Exchange support Signing… Read More »How to reset Google 2FA

Firstly, you need to pair the Google 2fa mobile app with your profile. The Google Authenticator device does not sync your 2FA information to Google… Read More »How to enable Google 2FA

Two-factor authentication (2FA), also known as 2-step verification, is a security layer in addition to your username and password. With 2FA enabled on your account,… Read More »What is 2-Factor Authentication

If you forget your password, click on the "Forgot your password" link and follow the interactive instructions.

1. First, go to the website: b2bx.exchange. Click ‘Open Account’ or ‘Register’. You will then be redirected to the account login/registration page. 2. To open an account,… Read More »How to create an account